Review our policies for a smooth travel experience
Cancellation Policy
For cancellations, Kindly reply to the email which you have received from us at the time of booking.
Booking amount is Non-Refundable
60 Days to 45 days of Departure date, 10% of total Trip cost will be cancelled
44 Days to 30 Days of Departure date, 25% of the total trip cost, will be cancelled
29 Days to 15 Days of Departure date. 50% of the total trip cost cost will be cancelled.
15 Days to 8 Days of Departure date. 75% of the total trip cost cost will be cancelled
7 Days to Trip Departure date. 100% of the total trip cost cost will be cancelled
No Show . No refund.
Any government orders, harsh weather conditions, landslides, protests or any unforeseen circumstances, we will try to give you an alternate plans/trips/treks. But no refunds are possible
Any trips/treks/expeditions cannot be completed or started at last moment due to any natural calamity or unforeseen circumstances like rain, earthquake, snowfall, landslides, strike,etc no refunds will be provided
Any expense arising due to natural calamity or unforeseen circumstances cir like rain, earthquake, snowfall, landslides, strike,etc during the trip, will be borne by the customer.
Additional Expenses Due to Uncontrollable Factors: If unforeseen circumstances such as bad weather or other factors out of the operator’s control arise (e.g., extra hotel stays, meals, or transportation), participants will need to cover these additional costs. Zo Adventures or its hotel partners are not responsible for these expenses.
Not Responsible for Changes Beyond Control: Zo Adventures is not liable for changes in the itinerary due to reasons beyond its control, such as altered flight or train schedules, cancellations, political unrest, UNION ISSUES or natural disasters.
Leaving the Tour Midway: If a participant decides to leave the tour before its completion, they must pay for the bike’s transportation from their departure point back to the designated drop-off location.
Personal Riding Gear Requirement: Every participant must bring their own riding gear. Helmets are mandatory. WE GIVE RIDING JACKET, HELMETS AND KNEE GUARDS WHICH ARE USED ONES. WE SUGGEST PARTICIPANTS TO CARRY THERE OWN HELMETS.
Luggage Responsibility: Guests are responsible for keeping their luggage safe. The company is not accountable for lost, damaged, or stolen belongings. Carrying a small daypack for valuables is advised.
Accident or Damage Responsibility: If a participant causes any damage or harm to someone else’s property or person during the trip, they will be directly responsible for paying compensation.
Inappropriate Behavior Policy: Misconduct or inappropriate behavior during the trip will result in the immediate cancellation of the booking without any refund, as per Zo Adventures’ discretion.
Non-Transferable and Non-Refundable Bookings: Bookings cannot be transferred to another person and are non-refundable.
Notification of Changes: Any desired changes to a booking must be communicated to Zo Adventures in advance. Only the names provided at the time of booking are allowed to travel.
