Zo Adventures (“we”, “our”, “us”) is committed to protecting the privacy and personal information of users (“you”, “your”) who visit and use our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, make enquiries, or book tours and services with us.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. About Us
Business Name: Zo Adventures
Office Address: 1749/55, Naiwala, Karol Bagh, New Delhi – 110005, India
Nature of Business: Adventure travel, motorcycle tours, bike rentals, and related travel services
2. Information We Collect
We may collect the following types of information:
a) Personal Information
Full name
Phone number
Email address
Address (billing or correspondence)
Government-issued ID details (only where legally or operationally required for permits, hotels, or rentals)
b) Booking & Transaction Information
Tour or rental details
Booking dates and preferences
Payment status and transaction reference numbers
Note: We do not store your debit/credit card details. Payments are processed securely through third-party payment gateways.
c) Technical & Usage Information
IP address
Browser type and device information
Pages visited and time spent on the website
Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information to:
Process bookings and provide travel services
Communicate booking confirmations, updates, and support
Improve our website, services, and customer experience
Comply with legal, regulatory, and contractual obligations
Prevent fraud and ensure security
4. Sharing of Information
We do not sell or rent your personal information. We may share your information only in the following cases:
With hotels, transport providers, bike rental partners, or tour operators for service delivery
With payment gateway providers for secure payment processing
With government authorities when required by law (e.g., permits, legal compliance)
With service providers who assist us in operating our website and business
All such parties are required to maintain confidentiality and data security.
5. Cookies Policy
Our website uses cookies to:
Enhance user experience
Understand website traffic and usage patterns
Remember user preferences
You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or alteration. While we strive to protect your data, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain personal information only for as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal, accounting, or regulatory requirements
When data is no longer required, it is securely deleted or anonymized.
8. Your Rights
You have the right to:
Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal data, subject to legal obligations
Withdraw consent for marketing communications at any time
To exercise these rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies separately.
10. Children’s Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.
11. Changes to This Privacy Policy
Zo Adventures reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your data, you may contact us at:
Zo Adventures
Delhi, India
Email: info@zoadventures.com
Phone: +91-9625002557
This Privacy Policy is governed by the laws of India. Any disputes arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts of Delhi only.
